Phone Support in Hosting
We believe that the option to talk with a live agent is very important, that's why we have three support lines all around the world (UK, USA and Australia) and you are able to get in touch with us over the phone for 14 hours every day. In case you consider obtaining one of our Linux hosting packages, for instance, you have the option to give us a call and find more about our services before you order so as to make sure that we do meet all system requirements for your sites. After your purchase, you will be able to get in touch with us about any kind of sales and / or billing difficulties you may have, or get any kind of general or basic tech information that you need. We've tried to find the balance between telephone and ticket support, so for strictly technical matters you will have to use our ticketing system, that will make it easier to keep track of the communication along with any new developments in the resolution of the issue.