Service Uptime Guarantee in Hosting
Using a hosting account through our company, you will be able to enjoy 99.9% server uptime. We have practically eradicated the downtime as we use a sophisticated cloud hosting platform and we don't run everything on one server like most suppliers do. Rather, we run each and every service on an individual cluster of web servers, so your files, e-mail messages, databases, and so on, will be addressed by different web servers. In this way, we are able to also balance the load far more efficiently and guarantee the stable performance of your Internet sites at all times. The availability of the servers is ensured by several backbone Internet providers and diesel backup generators, so your internet sites are going to be working no matter what. We also have administrators checking the servers 24x7, which includes weekends and holidays, and they'll deal with any surprising issue that may show up.
Service Uptime Guarantee in Dedicated Hosting
All of our dedicated packages include a 99.9% hosting server and network uptime guarantee and repairs and maintenance procedures are included in the other .01% of the time. We check out every server diligently before we hand it over to the client and we work with new hardware components in order to avoid any probability of hardware problems. Any unanticipated software issues will be resolved at once by our system administrators as they keep an eye on all website hosting servers 24/7. In order to avoid infrastructural problems, our data center in downtown Chicago uses powerful diesel backup generators, while the online connectivity to the servers is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your are flooded, we can react quickly and filter the undesired traffic before it reaches your dedicated server and interferes with the proper functioning of your Internet sites.