1 hour ticket response
We are devoted to giving a quick and proper reply to each trouble ticket posted by a client. Our capable customer care team members will examine your request and will offer you the most effective option. We offer a 1–hour response time guarantee for all helpdesk tickets. Actually, our average customer support ticket response time has proven to be 20 minutes.
An Outstanding Customer Support Service
Each member of our client support staff has lots of years of experience in the Linux hosting packages business and most of them have worked for us for at least 5 years. They all are prepared to answer all your requests in the most competent way possible.
An Intuitive Help Section
In the Web Site Control Panel you’ll find an easy–to–navigate Help Center section where you can get quick hints on how you can use our hosting services. You can find the answers to your questions in the F.A.Q. repository, see more suggestions in the web hosting account management articles or check our instructional video tutorials.
