A 99.9% Server Uptime
The chief advantage of setting up your very own hosting platform is that you don’t have to worry about compatibility issues – you set up a given set of software applications in such a manner as to be compatible with a particular set of hardware components. The outcome is something even more solid and dependable, because there are less possible chances of failure. We have built our cloud hosting system using proven hardware parts and a significantly customized version of Security–Enhanced Linux so as to create an exceptionally secure home for your sites.
Because of this, with all our Linux hosting packages packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting system, we’ve also set up our own internal network in each one of our datacenters. Everything is based on first–rate hardware components made by Juniper. Plus, on every single router, we have configured a firewall with a sophisticated algorithm that will sift out all dubious requests.
Because of this, in each of our datacenters – in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center as well as in our Australian data center, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all hosting packages in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are not content with our web hosting services, or if you consider them inadequate, or if you decide that you need to use a Linux VPS packages rather than a cloud hosting account – we will give you a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you will retain complete control of your domain names even when you delete your web hosting account with us.
24/7 Technical Support
If you have ever been forced to wait for hours to get a reply, you are aware of how irritating this can be, particularly when your website is on the line. Because of this, our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be here and they’ll get back to you within sixty minutes. And the best thing is that their average ticket response time is less than twenty minutes!